Scope of this policy
This Privacy Policy applies to the public website for Ronald Hubbs and Holistic Health Acupuncture, including its contact form, language controls, and customer-question assistant. It does not replace any separate clinical Notice of Privacy Practices that may apply to patient records or treatment information.
Information we collect
You may choose to provide your name, telephone number, email address, general reason for contacting the practice, and a brief message when requesting a consultation. You may also provide information when you call, text, or email the practice directly.
The delivered website does not include advertising trackers or analytics tools. The hosting provider may automatically record limited technical information such as an IP address, browser type, requested pages, date and time, and security logs as part of operating the website.
How information is used
Information you provide may be used to respond to questions, follow up about scheduling, communicate about an appointment request, operate and protect the website, prevent misuse, and comply with legal obligations.
Health and sensitive information
The public website is not a patient portal. Please do not submit medical records, government identification numbers, payment-card information, or detailed sensitive health information through the website chatbot or ordinary email. The consultation form should be used only for a short, general description. Contact the office to ask about an appropriate way to communicate sensitive information.
Email and text messaging may not be completely secure. Choosing to use those methods authorizes the practice to respond through the same method unless you request another reasonable form of communication.
Customer-question assistant
The current assistant uses prewritten answers inside your browser. Messages entered into it are not sent to Holistic Health Acupuncture, stored by this website, or used for treatment. It provides general practice information only and is not medical advice.
If a third-party artificial-intelligence service is added in the future, this policy will be updated before activation to explain the provider, information sent, and available choices.
Cookies and local storage
The website uses browser local storage to remember your selected language. This preference stays on your device until you clear browser data. The delivered website does not set advertising cookies. A hosting provider or linked third-party service may use its own necessary technologies under its own policy.
Third-party links
Links that open telephone, text, email, map, review, or other third-party services are controlled by those services. Their privacy practices apply after you leave this website.
Security and retention
Reasonable administrative and technical measures are used to protect information, but no website, email, text message, or internet transmission can be guaranteed completely secure. Information is kept only as long as reasonably needed for communication, scheduling, clinical or business records, security, and legal obligations.
Your choices and requests
You do not have to use the online consultation form and may call the office instead. You may ask to review, correct, or delete personal information previously submitted through the website, subject to identity verification and applicable clinical, business, security, and legal record requirements.
Children's privacy
This public website is not directed to children under 13, and the practice does not knowingly collect personal information from children under 13 through the website. A parent or legal guardian should contact the office regarding care for a minor.
Policy updates
This policy may be updated when website features, service providers, or legal requirements change. The effective date above identifies the current version.
Contact us
For privacy questions or requests, contact Ronald Hubbs at 314.934.0477 or ronald.hubbs@gmail.com. Mail may be directed to 325 N. Kirkwood Rd, Suite 105, Kirkwood, MO 63122.